TfL launch ‘Click & Collect’

Transport for London has announced that it is entering into partnership working with several major retailers on a click & collect service based at their stations.

Tesco, Waitrose and automated parcel Locker Company InPost are all set to establish ‘click and collect’ facilities at stations.

TfL has run a six month trial with Asda Grocery Click and Collect services at six station car parks. The trial has been successful and TfL is in discussions with Asda to expand the service.

Click and collect enables customers to place orders online, which they then pick up from stations or station car parks on their way home.

Subject to final testing at the locations, the following services will be introduced this year: • Tesco and Waitrose will install click and collect facilities at up to 6 stations each; • InPost, who provide parcel delivery services for multiple retailers, will install lockers at 3 stations.

The schemes obviously give the retailers the opportunity to grow sales, and will produce commercial revenues for TfL, but will be seen by some independent traders based near TfL stations as a significant threat to their passing trade.

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