New agreement preserves Heathrow Express for another ten years

The Heathrow Express rail service has been preserved to at least 2028 under a new agreement.

This agreement has been approved by the Department for Transport and will see Heathrow Airport retaining the commercial aspects including marketing, ticket pricing and revenue, while FirstGroup’s Great Western Railway subsidiary will run the operational aspects of the Heathrow Express service under a management contract from later in 2018.

Heathrow Airport will continue to own the service, and will be responsible for managing rail stations at the airport. Passengers will also benefit from new ticket readers at Heathrow and Paddington, which will allow users of Heathrow Express and TfL Rail (soon to be Elizabeth line) to use pay as you go Oyster or a contactless device.

GWR will manage the introduction of a new, dedicated fleet of trains for the Heathrow Express service, which will be specially converted by December 2019 to provide first class carriages, Wi-Fi, additional luggage racks and on-board entertainment. Until that time the service will continue to be provided by the existing fleet of trains.

As part of the arrangements, the Department for Transport will progress the development of the proposed new western and southern rail links to Heathrow. These new links would make it quicker and easier for people from the across the south and west of England, and south Wales, to get to the airport.

Rail Minister Jo Johnson said: “We are investing in the biggest modernisation of the UK rail network since Victorian times and improving the provision and frequency of rail services to Heathrow is crucial to our plans.

“New western and southern rail links to Heathrow would make getting to the airport quicker and easier for holidaymakers and business travellers across the south west, south Wales and south of England, as well as helping connect UK exporters to new international markets.”

Heathrow Chief Executive John Holland-Kaye said: “This agreement secures convenient and reliable public transport journeys to Heathrow in this decade and beyond. We have ambitious plans to transform rail journeys into the airport, and our passengers will reap the benefits of having Heathrow at the heart of an integrated, sustainable transport network.”

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