Heathrow has set another annual passenger number record, with nearly 75 million passengers travelling through the airport in 2015, an increase of 2.2% on 2014.
This is the airport’s highest ever number of annual passengers. Heathrow was also recognised by passengers as the “Best Airport in Western Europe” in the Skytrax Global Airport Awards and awarded “Airport of the Year” in the Independent’s Travel Awards
The aiport say that larger, quieter aircraft contributed to the increase in annual passenger volumes, with seats per aircraft increasing 2.1% to 209, load factors remaining constant at 76.5% and passengers per aircraft rising to 1.9% to 160.
Emerging markets continued to be a driver of traffic growth at Heathrow, with passenger volumes up 14% to China, 8% to Latin America and 6% to the Middle East.
Heathrow continued to play a leading role in helping Britain’s exports reach global markets, with the UK’s largest port by value recording cargo volumes of 1.5 million metric tonnes for the year.
Heathrow CEO John Holland-Kaye said: “2015 has been a banner year for Heathrow, serving more passengers than ever and being recognised in a number of awards as the best major airport in Europe for both passenger service and eco-innovation. The record levels of passenger satisfaction are due to a significant increase in training, apprenticeships and the number of front line colleagues moving into management roles.
“Our new expansion plan will make Heathrow the most sustainable hub airport, and Britain the best connected country in the world. We are ready to serve.”