The notorious 266 bus service is under formal review.
Poor timekeeping and overcrowding have driven users of the 266, which links Hammersmith and Brent Cross, to distraction over the years, say Hammrsmith & Fulham Council. They say that the journey is among the worst in west London according to local residents. Transport for London (TfL) has agreed to review the service.
The 266 runs in both directions between Hammersmith bus station in the south and Brent Cross shopping centre in the north. The double-decker buses travel along the 10.7 mile long route via Askew Road, Harlesden and Neasden.
A recent TfL report says the 266 falls below TfL standards for waiting times. TfL expects passengers to wait for no more than 4.1 minutes but the latest figures show an average wait of more than 5.5 minutes. According to the report, residents have a 13 per cent chance of waiting more than 10 minutes.
A TfL spokesperson added: “During this review we look at a number of aspects including capacity and reliability.”